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Calm Flow Massage – Website Policies

Privacy Policy

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Last updated: May 2026

Welcome to Calm Flow Massage. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us for bookings and services.

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1. Information We Collect

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We may collect the following information:

• Full name

• Phone number

• Email address

• Booking details

• Messages sent through WhatsApp, contact forms, or email

• Payment information processed securely through third-party payment providers. 

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2. How We Use Your Information

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We use your information to:

• Manage appointments and bookings

• Respond to inquiries and customer support requests

• Process payments

• Improve our services and website experience

• Send booking confirmations or important updates

3. Payments

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Online payments are processed securely through trusted third-party payment providers. Calm Flow Massage does not store your full payment card details.

4. Data Protection

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We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

5. Sharing Information

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We do not sell or rent your personal information to third parties. Information may only be shared when required by law or when necessary to provide services such as payment processing.

6. Cookies

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This website may use cookies to improve functionality and user experience.

7. Your Rights

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You may request to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent for communication

To make a request, please contact us using the details below.

8. Contact Information

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Calm Flow Massage

Email: kararaouf333@gmail.com
Phone: +31 684781339
Website: calmflowmassage.nl

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. Any changes will be published on this page.

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Terms & Conditions

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Last updated: May 2026

By booking a session with Calm Flow Massage, you agree to the following terms and conditions.

1. Appointments

Appointments can be booked online, through WhatsApp, or by direct contact.

2. Arrival Time

Clients are requested to arrive on time. Late arrivals may result in a shorter session.

3. Payments

Payments can be made online, by cash, or by other accepted payment methods.

4. Health Conditions

Clients should inform the therapist about any injuries, medical conditions, allergies, or health concerns before the session.

5. Professional Boundaries

Calm Flow Massage provides professional massage services only. Any inappropriate behavior will result in immediate termination of the session.

6. Refusal of Service

Calm Flow Massage reserves the right to refuse service when necessary.

Cancellation Policy

Last updated: May 2026

1. Cancellation Notice

Please provide at least 24 hours notice if you need to cancel or reschedule your appointment.

2. Late Cancellation

Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.

3. No-Show Policy

Clients who do not attend their appointment without notice may be charged the full session amount.

4. Rescheduling

Appointments can be rescheduled depending on availability.

Refund Policy

Last updated: May 2026

1. Service Refunds

Massage services already completed are generally non-refundable.

2. Booking Errors

If a payment error occurs, please contact us immediately.

3. Canceled Appointments

Eligible refunds for canceled appointments will be processed according to the Cancellation Policy.

Contact Page Text

Have questions or would like to book a session?

Feel free to contact Calm Flow Massage through WhatsApp, phone, or email. We are happy to help you choose the right treatment and answer any questions.

Email: kararaouf333@gmail.com
Phone: +31 684781339
Website: calmflowmassage.nl

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